77gb Privacy Policy —
Your Information Is Completely Safe

1 Introduction

77gb ("we", "our", or "platform") operates a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the website https://77gb.lat, why we collect it, how we use it, and the measures we take to keep your information secure.

Under 77gb's privacy policy, we commit that your personal information will never be sold to third parties or shared without authorization. By using our platform, you consent to the terms of this policy.

2 Information We Collect

77gb collects only the information necessary to provide our services, ensure security, and fulfil legal obligations.

2.1 Information Provided at Registration

When you create an account at 77gb, you are required to provide the following information:

• Full name (as per ID)
• Date of birth (for age verification — only those aged 21 or above may register)
• Valid email address
• Mobile number
• Preferred payment method (bKash, Nagad, Rocket, or Upay)
• Password (stored in encrypted form)

2.2 Identity Verification Information

In certain cases, particularly for large withdrawal amounts, we may request digital copies of the following documents to verify your identity:

• National ID (NID) or passport copy
• Proof of address document
• Proof of payment account ownership

2.3 Transaction Information

We record the following financial information:

• Deposit amount and date (minimum ৳100)
• Withdrawal amount and date (minimum ৳500)
• Transaction ID and payment channel details
• Bonus usage history (such as information relating to the 100% welcome bonus)

2.4 Automatically Collected Information

Certain technical information is collected automatically when you use our platform:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and activity logs
• Cookies and similar tracking technologies

3 Purpose of Using Your Information

77gb uses your information only for specific and legitimate purposes in accordance with the privacy policy. The purposes for which we use your information are:

3.1 Account Management and Service Delivery

• Creating and managing your account
• Processing deposits and withdrawals (generally within 30 minutes to 3 hours)
• Activating bonuses and promotions
• Providing VIP programme and cashback benefits

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access
• Monitoring suspicious transactions
• Complying with anti-money laundering (AML) rules
• Ensuring age verification (21+)

3.3 Customer Support

• Providing 24/7 live chat support in Bengali
• Resolving issues by email
• Sending account-related notifications

3.4 Responsible Gaming

We monitor your playing patterns to detect potentially problematic behaviour and to ensure that responsible gaming tools (such as deposit limits and session limits) function effectively.

4 Data Sharing and Third Parties

77gb never sells your personal information. However, limited information may be shared with certain third parties to operate our services.

4.1 Payment Processors

Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These organisations have their own privacy policies.

4.2 Game Providers

Game providers such as Pragmatic Play, JILI, PG Soft, and Spribe may receive the minimum information required to operate games (such as a player ID). Your full identifying information is not shared with them.

4.3 Legal Obligations

Information may be disclosed in response to a court order or a valid request from a legal authority. In such cases we will make reasonable efforts to notify you in advance, unless we are legally prohibited from doing so.

5 Cookies and Tracking Technologies

77gb uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and security.
• Functional Cookies: For remembering your preferences (language, game type).
• Analytics Cookies: For analysing user behaviour to improve platform performance.

5.2 Managing Cookies

You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6 Data Security Measures

77gb uses industry-standard security technologies to protect your privacy. Our security infrastructure is structured in the following layers:

• SSL Encryption (SSL/TLS): All data transfers between you and our servers are encrypted.
• Password Hashing: Your password is never stored directly; only an encrypted hash is stored.
• Two-Factor Authentication: Additional verification is required for suspicious login attempts.
• Firewall and Anti-Fraud System: Round-the-clock monitoring of suspicious activity.
• Restricted Access: Only authorised staff may access personal information, and they are bound by confidentiality agreements.
• Regular Security Audits: Periodic security assessments conducted by third-party experts.

While we make every effort to ensure maximum security, complete security of data transmission over the internet cannot be guaranteed. It is your responsibility to keep your account password confidential and to report any suspicious activity to us.

7 Data Retention Period

77gb retains your information only for as long as necessary:

• Active Accounts: Information is retained for as long as your account remains active.
• Closed Accounts: After account closure, financial records are retained for a specified period as required by legal obligations.
• Transaction Information: Financial records may be retained for an extended period for audit and legal purposes.
• Technical Logs: System logs are generally retained for a short period.

8 Your Rights

Under 77gb's privacy policy, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to receive a copy of the information we hold about you. To make this request, email us at [email protected].

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Identity verification may be required for name changes or corrections to important information.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing or other optional purposes. We will process your request within a reasonable time.

9 Children's Privacy

77gb strictly prohibits registration by anyone under the age of 21. We do not knowingly collect any personal information from minors.

If we suspect that an account is being operated by someone under the age of 21, we will immediately verify that account and suspend it if necessary. If a parent or guardian becomes aware that their child is using 77gb, please contact us immediately.

10 International Data Transfers

77gb primarily serves users in Bangladesh. However, our servers or service partners may be located in other countries. In such cases we ensure that data transfers are completed with appropriate security measures in place and that the highest privacy standards are maintained.

11 Policy Changes

77gb may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• Notification to your registered email
• Notice on the website homepage
• Change to the "Last Updated" date at the top of the page

Continued use of the platform after any changes will be considered as your acceptance of the new policy. We therefore recommend that you check this page regularly.

12 Contact and Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us. Our privacy team processes requests on working days during Bangladesh Standard Time (BST, UTC+6).